Refunds are only given in the event that the website is not available for customers to access for a period of 3 days or longer. The issue must be caused by the website or server and not the customer. Example, if you are typing in your username wrong and you can't get in for a week, that isn't grounds for a refund. If the issue is on our end, as in, the site or server is offline for 2-3 days, then a refund will be given.
Before joining, the tour will show you exactly what is inside the sites. If you assume there is something we don't advertise and you sign up, we will not be refunding you. Please be 100% sure you are interested in what we are selling before signing up.
If a refund is requested, the customer must be in good standing at that time.
If your account has been suspended for misuse of the server or site ripping, we will not comply with a refund request.
With all refunds, the customer is then banned from the site/network and in some cases, all ccbill sites in the future.
https://support.ccbill.com is where all refund requests take place.